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Hospital Admin User Manual & Operational SOP

Welcome to the Hospital Admin Operational Standard Operating Procedure (SOP) manual for Medzit NexHealth HMS. This manual provides step-by-step screen instructions for managing hospital staff, creating doctor and nurse profiles, configuring consultation fees, setting up departments, and managing permissions.

Daily Operational Responsibilities​

  • Staff Onboarding & Offboarding: Registering doctors, nurses, pharmacists, lab technicians, and receptionists.
  • Department & Ward Management: Setting up OPD departments (Cardiology, Pediatrics, Neurology) and IPD ward beds.
  • Tariff & Schedule Configuration: Managing consultation fees, bed rates, and weekly doctor OPD rosters.

TASK 1: Step-by-Step SOP - How to Create a New Doctor Profile​

Clinical Objective​

To onboard a new physician into the hospital database, assign their specialization department, set consultation fee tariffs, upload their digital signature, and generate login credentials.

Required Role Permission​

  • Role: Hospital Admin or Super Admin

Step-by-Step UI Execution Instructions​

Step 1: Open Doctor Management Screen​

  1. Log in to the Admin Portal (https://nh-docs.medzit.in/admin).
  2. On the left sidebar menu, click Staff Management -> Select Doctor Directory.
  3. Click the green + Onboard New Doctor button in the top right corner.
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UI Screenshot - Doctor Directory & Onboard Button
Admin Portal showing Doctor Directory list and top right '+ Onboard New Doctor' action button.

Step 2: Fill Required Form Fields​

Field NameRequired / OptionalData Type / FormatDescription & Example Input
First & Last NameRequiredTexte.g. Dr. Alexander Fleming
Medical License NoRequiredText (Unique)e.g. MCI-2026-88492
SpecializationRequiredDropdowne.g. Cardiology / Electrophysiology
Primary DepartmentRequiredDropdownSelect target hospital department e.g. Cardiology Dept
Mobile NumberRequired10-digit Phonee.g. +1-555-019-2834 (Used for 2FA SMS & Login)
Official EmailRequiredEmail Addresse.g. dr.fleming@medzit.in
OPD Consultation FeeRequiredDecimal Currencye.g. $100.00
Telemedicine FeeOptionalDecimal Currencye.g. $85.00
Digital SignatureRequiredImage (.png/.jpg)Upload transparent signature PNG file (Max 2MB)

Step 3: Save & Dispatch Credentials​

  1. Review all entered details for accuracy.
  2. Click [Save & Generate Credentials].
  3. The system will automatically create the doctor's account and dispatch an encrypted password reset link to dr.fleming@medzit.in.

TASK 2: Step-by-Step SOP - How to Create a New Nurse Profile​

Clinical Objective​

To register a nursing staff member, assign their designated ward/ICU station, and grant clinical access for vitals recording and Medication Administration Records (MAR).

Step-by-Step UI Execution Instructions​

  1. Navigate to Staff Management -> Select Nursing Roster.
  2. Click + Register New Nurse.
  3. Fill out the Nurse Registration Form:
    • Full Name: e.g. Nurse Florence Nightingale
    • Nurse Registration ID: e.g. NUR-8842
    • Assigned Ward / ICU: Select designated station (e.g. ICU Ward 3B).
    • Shift Type: Select Morning / Evening / Night Roster.
  4. Click [Save Nurse Profile].
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UI Screenshot - Nurse Registration & Ward Assignment
Admin Screen showing Nurse profile registration fields and ward allocation dropdown.

Common Mistakes & Troubleshooting​

  • ❌ Duplicate License Number Error: If the system alerts "License number already exists", check if the doctor was previously registered under a different branch.
  • ❌ Missing Digital Signature: Doctor e-prescriptions cannot be printed or dispatched until a valid digital signature image is uploaded.
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